FAQ’s
We’ve compiled a comprehensive list of frequently asked questions to help you understand more about our services, maintenance tips, and how we can assist you with your HVAC needs.
General HVAC Services
What types of HVAC services do you offer?
We offer a full range of HVAC services including installation, repair, maintenance, and emergency services for heating, ventilation, and air conditioning systems.
How often should my HVAC system be serviced?
We recommend servicing your HVAC system at least once a year to ensure it’s running efficiently and to prevent future issues. Heating systems should be checked in the fall and air conditioning in the spring.
Can I schedule an HVAC service after hours?
Yes, we provide after-hours scheduling for emergencies. Our 24/7 emergency service ensures that we’re available whenever you need us.
How do I know if my HVAC system needs to be replaced?
Signs that your system may need replacement include frequent repairs, rising energy bills, inconsistent temperatures, and if your system is over 10-15 years old.
What is the cost of a service call during business hours?
We offer a flat-rate service call for $100.00 during our regular business hours, Monday through Friday, 8 am to 6 pm.
Installation
How long does an HVAC installation take?
Typical installations can take anywhere from a few hours to a few days, depending on the complexity of the system and the specifics of your home.
What should I consider when choosing a new HVAC system?
Consider factors like the size of your space, energy efficiency ratings, your budget, and specific heating and cooling needs.
Do you offer financing for new HVAC systems?
Yes, we offer financing options to help make new HVAC systems more affordable. Please contact us for more details on our financing plans.
How do I prepare my home for installation?
Ensure clear access to the installation area and secure pets in a separate room. Our team will handle the rest and ensure a smooth installation process.
Can I install a new HVAC system myself?
Due to the complexity and need for professional tools and knowledge, we strongly recommend against DIY HVAC installations. Professional installation ensures safety, efficiency, and reliability.
Maintenance
What does HVAC maintenance include?
Maintenance typically includes cleaning filters, checking and refilling refrigerant levels, inspecting electrical components, and ensuring the system is running efficiently.
How can I extend the life of my HVAC system?
Regular maintenance, changing filters regularly, ensuring good airflow around outdoor units, and promptly addressing any repairs can significantly extend the life of your system.
Why is my HVAC system making noise?
Some noise is normal, but loud, unusual noises could indicate a problem. It’s best to have a professional diagnose the issue during a maintenance check.
What are the benefits of a maintenance plan?
Maintenance plans can save you money in the long run by preventing costly repairs, extending the life of your system, and ensuring it runs efficiently.
Can I perform any HVAC maintenance myself?
While professional maintenance is recommended, homeowners can change filters, keep the area around outdoor units clear, and ensure vents are not blocked.
Repairs
How do I know if my HVAC system needs repair?
Signs include strange noises, poor performance, unexpected increases in energy bills, and the system not maintaining set temperatures.
What is the typical response time for emergency repairs?
Our goal is to respond to emergency repair calls as quickly as possible, typically within 24 hours.
Are repairs covered under warranty?
Many repairs may be covered under your system’s warranty. We can help you understand your warranty coverage and process any claims.
How much do typical repairs cost?
Repair costs can vary widely based on the issue and parts required. We provide upfront pricing and estimates before starting any work.
Can I prevent most repairs with regular maintenance?
Yes, many common issues can be prevented with regular maintenance, which keeps your system running smoothly and can identify potential problems early.
